Questions and Answers
Questions: | |
1. | How do the Daily Announcements work? |
2. | What if I need to edit or retract a message? |
3. | What if I don't want to receive the daily announcements? |
4. | What's my deadline for posting a message for the following work day? |
5. | I have a question or need more information. Who do I contact? |
Answers: |
|
1. |
How do the Daily Announcements work?
Each weekday (Monday - Friday) excluding holidays, all messages are collected and formatted to be published for that day, and sent to all UTMB email account owners. |
2. |
What if I need to edit or retract a message? Once a message has been published, it cannot be edited but it can be retracted (so that future instances do not get published). To update a message that has already run, it must be retracted and resubmitted (as a new message) with the appropriate corrections. You may elect to cut and paste the existing message before it is retracted, to save some time when you resubmit. Please note: Only the person who submitted an announcement (or a system administrator) can edit or retract that announcement. |
3. |
What if I don't want to receive daily announcements? We are doing everything we can to make the announcements useful to the larger community at UTMB, to balance the needs of communicators who wish to reach a wide and diverse audience, and the desire of many recipients to avoid a deluge of irrelevant information. Digital communication options have exploded in the years since this tool was originally developed, and we appreciate that almost everyone suffers from information overload. We are working on methods and tools to allow us to better target messaging, and to give recipients ways to manage what is sent to them. Until these tools are ready, you can add a rule to your email to delete or file away any daily announcement as it arrives (search online for instructions for mail clients other than Outlook). You will still have the option of going to the web to see the day’s announcements or do a search on previous ones you may have missed. |
4. |
What's my deadline for posting a message for the following work day? The deadline is 11:59 pm for a message to be published the next weekday. Messages are not sent on Saturdays or Sundays, or on UTMB official holidays. |
5. |
I have a question or need more information. Who do I contact? Please reach out to the Information Services Service Desk for assistance, at ishelp@utmb.edu. |