The are new minimum device and operating system standards required to continue using the MyChart mobile app.
APPLE PRODUCTS: MyChart on iOS now requires version 16.2 or newer (up from iOS 15.5); MyChart on Apple Watch now requires WatchOS 9.0 (up from 8.0). The new requirements will allow you to continue
receiving updates, maintain security, and give you access to the latest features.
Apple updates are no longer available for the following older devices; they will not be able to meet these new requirements:
- iPhone 7 / 7 Plus
- iPhone 6s / 6s Plus
- iPhone SE (Gen 1)
- Apple Watches Series 3
ANDROID: To keep the MyChart mobile app running smoothly with the latest features on Android devices, the minimum required operating system version for MyChart is Android 9. Those using Android 8.x or earlier versions can continue
to use the MyChart mobile app, but will no longer be able to download updates.
Remember: if you have an older device or are affected by these new minimum standards, you can continue to access your MyChart account using your mobile device’s web browser (e.g. Safari or Chrome). Or, use a browser on a desktop or laptop, either PC or Mac. The link to login via browser is mychart.utmb.edu.