Digital Accessibility (DA) Plays List

Overview

Step through these DA plays and learn the basics of creating digital content.

Content last updated: 12/5/24
Review quarterly

Just like security, digital accessibility requirements will evolve as software and technology develop.

Digital Accessibility Plays: Instructions for all roles

  • 1. Use clear, plain language

    Verify clear content and language and ensure terms are explained

    Best Practices:

    • Compose content at a 7th or 8th grade level, using clear language and short sentences. 
    • For long emails, consider a summary at the top, above the details
    • Use bulleted or numbered list styles for key points, questions, etc.  (Learn more about Using Lists)

    Relates to: WCAG 3.1.5 Reading Level

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  • 2. Define abbreviations and acronyms

    Best practices

    The first time an acronym is used, all words should be written out, followed by the acronym in parentheses. Subsequent instances can use only the acronym.

    For example:

    The Americans with Disabilities Act (ADA) was passed in 1990.  The ADA was created to protect the civil rights of people with disabilities.

    Exception(s)

    Abbreviations such as PDF which has become common usage

     

    Content Designers and Application Developers and Programmers Best Practices

    Don't use tooltips, hover, or the <abbrev > tag

    Relates to: WCAG SC 3.1.4 Abbreviations

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  • 3. Headings should convey meaning

    Organizing your Word document or PowerPoint presentation with headings

    Use the application's styles to apply headings.

    1. Each document  should have only one Title that is descriptive and relatively short; the title of the document
    2. Headings should be used in order starting with Heading 1
    3. Headings indicate meaning, a change in section or topic, and indicate the information hierarchy
    4. Meaningful information should be at the beginning of the heading so the reader gets the clarifying information first (helps cognitive and screen reader accessibility)
    5. Heading levels shouldn't be skipped
    6. Heading styles should not be used for styling text, use the application's styles for changes to the look of the text

     

    Heading examples:

    Correctly used headings

    • Title: UTMB Disaster Guide
    • Heading 1:  Flood preparation
      • Heading 2:  Water storage
      • Heading 2:  Sandbags
    • Heading 1:  Fire preparation
      • Heading 2:  Evacuation plan
      • Heading 2:  Fire extinguishers

    Incorrectly used headings:

    • Title: UTMB Disaster Guide
      • Heading 1:  Preparing for a flood
        • Heading 3:  How to store water
        • Heading 3:  How to store sandbags
      • Heading 1:  Preparing for a Fire
        • Heading 2:  Evacuation plan
          • Heading 4:  Rope ladders

     

    Relates to:

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  • 4. Ensure fonts and text are readable

    The text is readable.

    1. The font style is clear and easy to read: UTMB uses Minion Pro (if unavailable use Georgia ) or Helvetica Neue (if unavailable use Arial )
    2. Text size is at least 14pt
    3. Any text with color has a clear contrast from the background

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  • 5. Indicate meaning using more than just color

    Color can't be the only way to indicate the meaning of an item.

    Example 1

    Hyperlinks (links) that are only indicated by a change in text color

    Solutions:

    • Hyperlinks should be underlined
    • Additional affects should be added for focus and hover that do not rely on color alone.  (UTMB is currently adding a second underline.  For example, cards on the this site have a dashed edge on hover)

     

    Example 2

    Using green to indicate good, yellow to indicate warning, and red to indicate an error.  A person with colorblindness or low vision will need additional formatting to distinguish between them.

    Solutions:

    • Use a label for each area in addition to the color
    • Use a pattern in the color (such as stripes, or dots) so the meaning can be identified by texture

    Relates to: WCAG 1.4.1 Use of Color

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  • 6. Ensure text and background have clear contrast

    The color of text should be have clear contrast (be significantly different) from the color of the background.

    Basic verification

    • Look at the colors, do they stand out? 
    • Check the UTMB Color Palette to see recommended primary and contrasting colors.
    • If someone was reading it with low light or without their glasses would it be easy to see?

    Relates to:

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  • 7. Lists are used correctly

    Overview

    There are two kinds of lists; ordered (numbered) and unordered (bulleted).

    Ordered lists

    1. Begin with a number
    2. Indicate an order or level of importance to each item

    Accessibility tip: A screen reader would read this list as, "Ordered lists, list with three items. One, begin with a number. Two, Indicate an order or level of importance to each item"

    Bulleted lists 

    • Begin with bullets
    • Items have equal importance

    Accessibility tip: A screen reader would read this list as, "Bulleted lists, list with two items. Bullet, begin with bullets Bullet, Items have equal importance"

    Remember to
    1. Decide which type of list is appropriate
    2. If there's an order or importance to each item use a numbered list and list each item in order
    3. Items are of equal importance; use a bulleted list
    4. If there are multiple lists on a page, select the correct format for each list based on its contents
    5. If there are multiple numbered lists, be sure to restart numbering for each new list of items
    Accessibility tips
    • Use the built-in list formatting for each application to create the list so that screen readers will indicate it is a list
    • Web content creators and developers - these break the way that screen readers handle lists and shouldn't be used
      • list-style-type: none;
      • display : inline;

    Relates to: WCAG 1.3.1 Info and Relationships

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  • 8. Links are accessible

    Overview

    Do:

    • Avoid one word links
    • Create meaningful link text
    • Limit links to seven words
    • Limit the use of anchor links (cognitive, visual)

    Don't:

    • Use "click here", "click to," "image of" in the link
    • Use the same link text for more than one link
    • Change the link formatting from the standard

    Hyperlinks (Links) need to be clear and easy to understand. 

    • Links should be a few words of text to a phrase
    Best Practices
    • Short: Links should be under 50 characters
    • Unique text: Links shouldn't contain "More," "Read More," "Find out more," "Click Here," or have the same link duplicated on the page
    • Links should be meaningful and indicate what selecting them will do (go to a page, email someone, download a document, etc.
    • Avoid text instructing the user to click the link. If absolutely required; avoid using click, instead use select. (Not everyone is using a mouse and can click)
    Email links
    Phone links

    Notes: Use hyphens and include the country code.

    <a href="tel:18005555555">1-800-555-5555</a>

    For more, detailed information, see 3.5.6 Make Telephone Numbers "Click-to-Call"

     

    Relates to:

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  • 9. Write hashtags in Title Case

    What are hashtags?
    • Hashtags create an automatic, descriptive label creating a label, highlighting the content's topic
    • In most applications it also creates a link which activates a filter for other content that has been marked with that hashtag
    • This makes content easier to find and increases exposure, sometimes it's also used to make a statement as in #ChangeMakers
      Format
      • They begin with a # (called a hash or pound sign) to set them apart from the rest of the text
      • They don't use spaces, hyphens, or underscores
      • Hashtags should be title case (#TitleCase) -- capitalizing each word makes it easier to see the division between words, for example in #utinservicetotexas  it is difficult to see each word, adding the capital letters #UTinServiceToTexas, makes a big difference in readability
      • Read over your hashtags, sometimes when the spaces are removed unintentional words form, though using title case helps to limit that.  For example, with #webart, our eyes are naturally drawn to "we" which changes "web art" to "we bart." If you use title case you can see the two words clearly #WebArt
      • Use 5 to 7 hashtags per post
      Examples
      • #UTMB
      • #MentalHealth UTinServiceToTexas #BetterTogether
      • #DigitalAccessibility
      • #Accessibility #Ally  #Tech4Good
      NOTE

      Some applications will suggest the lower case version of a hashtag, you'll need to manually capitalize them until the applications are made accessible.

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      • 10. Use the most accessible mail format

        Best practice: Send email in HTML format (UTMB default)

        Alternate: Send email in Plain Text format

        Do not use: Rich Text

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      • 11. Images have alternative text

        Summary: images must have associated text describing the content of the image also called alt text. Some decorative images do not require a description.

        Writing a good image description

        Describe the image like you would to a person who wasn't in the room with you, so they know what is happening in the image.

        • Write in sentence case.
        • Include just the description, not introductory text like "An image of" or "Image of" as screen readers will say something like, "Image: Image of a red train going through a dark tunnel."
        • Indicating the image is a graph, photo, or screenshot is okay. It will often sound like Image: Graph showing the number increase in sales" or "Image: Photograph of Mount Hood at sunset"
        • Include any text in the image (for example legacy images that haven't been updated)
        • If the image is complex or needs more of a description, add a detailed caption to the image.

        Basic verification

        • Run the application's accessibility checker.  If the application doesn't have an accessibility checker (or wizard, etc.) Manually verify that each image has a description.
        • Verify images
          • have alternative (alt) text
          • the image doesn't contain words as part of the image
          • doesn't use the file name as the alt text

        See also:

        Writing effective alt text

        Add alt text to an images in:

        Relates to: WCAG 1.1.1 Non-text Content

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      • 12. Most text is left-justified

        Text alignment can affect reading speed and comprehension

        • Centered text can be helpful or visually pleasing and a way to organize a page.  Unfortunately, long sections of centered text significantly slow reading speed.
        • Block or justified text was originally used in newspapers to make the columns visually appealing.  This is achieved by randomly adding spaces between words so that the last character of a word ends each column.  Because the spacing is different for each sentence this significantly slows reading speed and can cause delayed comprehension.

        Best practices:

        • Center short sections of text, primarily use for headings and new sections
        • Avoid block or justified text

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      Additional Resources

      Other related resources:

      Have digital accessibility questions or site feedback?  Email the digital accessibility team.