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Alert Information



 Red:  Application Alert

UTMB Learning Portal Down

Thursday, Jun 4, 2026 • 7:49 AM • krtle

The intermittent issues with access to the UTMB learning portal, Taleo Learn, have been resolved with the vendor. AIS is continuing to monitor. 

Please reach out to helpdesk with any further questions or concerns at (409) 772-5200 or ishelp@utmb.edu

MI#984708

 Yellow:  Campus Telephone Alert

IT Services: Telephone System Capacity Test

Tuesday, Jun 2, 2026 • 11:01 AM • delittle

 On Wednesday June 10th from 5am through 12pm, ITS Voice will be testing capacity of the UTMB telephone system.  During this time callers may experience dropped calls and/or poor audio.  If you experience a dropped call please hang up and try your call again.

Please contact the ITS Service Desk with any questions at (409) 772-5200

 

CC# 66184

 Yellow:  Phone

ITS-Services: Mutare Spam/Robocall Voice Solution Beginning June 11 2026 at 10:00am.

Tuesday, Jun 9, 2026 • 10:29 AM • ethmitch

On Thursday 6/11 beginning at 10am.  ITS Voice will be enabling a spam/robocall protection for all external inbound phone calls.  There is a potential external callers may experience a CAPTCHA prompt to be able to proceed with phone call.

CC#66346

Please contact the ITS Service Desk with any questions at (409) 772-5200

 Yellow:  Website Alert

UTMB website platform updated June 1.

Thursday, May 28, 2026 • 10:59 AM • pvaldes

UTMB’s web infrastructure was updated Monday night, June 1, 2026. The work on internal and external instances of UTMB's Sitefinity content management system (CMS) has been successfully completed. 

We apologize for any inconvenience. If you have questions about Sitefinity or the upgrade, please write to sitefinity@utmb.edu. If you have general questions or experience problems now that the upgrade is complete, please contact the ITS Service Desk.













Emergency Communications

Disaster/Weather Emergencies

In the event of a disaster or emergency weather conditions, please refer to the following lines of communication for more information:

  • Call the UTMB main operator at (409) 772-1011.
  • Information is also available via the web at www.utmb.edu/alert. Should the UTMB web server go down, a second server is in place as a backup and will be available via UTMB's normal URL: www.utmb.edu.  Additionally, an informational site will be activated at www.utmbinfo.com.
  • See www.utmb.edu/emergency_plan for UTMB Health Emergency Operations Plans.
  • Monitor local television and radio stations including KPRC/950 AM, KTRH/740 AM and KIKK/96 FM in Houston.




UTMB Alerts is a "reverse 911" system, the application augments existing emergency communication resources such as email, web and phone-based alerts. Stay informed.

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